Terms of Service
Consultation:
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Initial Meeting: We offer a consultation to discuss your custom product needs and requirements. This can be done via phone, email, or video call.
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Design and Prototyping:
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Process: Our team will work with you to design and prototype the custom product. This may involve multiple iterations to ensure satisfaction.
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Approval: Once the design is approved, we move to the production phase.
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Pricing and Payment:
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Quotes: Custom product pricing will be provided based on the complexity and quantity of the order. A deposit may be required to begin the project.
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Payment Terms: Payment terms will be discussed and agreed upon during the consultation.
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Production and Delivery:
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Timeline: Production timelines will be discussed and agreed upon during the consultation. Delivery times will vary based on the complexity of the product.
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Returns and Warranty:
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Policy: Custom products are generally non-returnable unless they are defective. We offer a warranty on custom products, which will be specified in the agreement.
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How to Get Started: To start your custom product development project, please contact us at support@bakecrafttool.com or fill out our form. Provide a brief description of your project, and our team will schedule a consultation to discuss your needs in detail.